At 1jj9, your privacy is not an afterthought — it is built into the foundation of how we operate. This Privacy Policy explains precisely what personal information 1jj9 collects from Pakistani players, how it is used, who it may be shared with, and the rights you hold over your own data.
Privacy at a Glance
Our Privacy Commitments
These six commitments define how seriously 1jj9 treats the privacy of every player — from Karachi to Islamabad and everywhere in between.
End-to-End Encryption
Every page of 1jj9 is served over HTTPS with 256-bit SSL/TLS encryption. Your account details, payment information, and betting history are encrypted both in transit and at rest. No data is ever transmitted over unencrypted channels.
Zero Data Selling Policy
1jj9 does not sell, rent, lease, or trade your personal information to any third party for commercial or marketing purposes. Your data is yours. We collect only what is necessary for operating a safe, compliant gaming platform.
Player Data Rights
You have the right to request a full copy of your personal data, correct inaccuracies, restrict processing, or request deletion — subject to our regulatory retention obligations. Submit any such request to our support team and we will respond within 30 days.
Secure Data Storage
Player data is stored on hardened, access-controlled servers. Access to personal data is restricted on a strict need-to-know basis. All internal access events are logged and audited regularly by our information security team.
Minimal Data Collection
We follow a data minimisation principle — collecting only the information genuinely required to verify your identity, process transactions, comply with licensing obligations, and deliver a personalised gaming experience. Nothing more.
Breach Notification
In the unlikely event of a data security breach affecting your personal information, 1jj9 will notify affected players promptly and in accordance with applicable regulatory requirements. We maintain a dedicated incident response plan for exactly this purpose.
Your Rights
As a 1jj9 player, you are entitled to the following data rights. You may exercise any of these by contacting our support team.
Right of Access
Request a complete copy of all personal data 1jj9 holds about you, delivered in a readable format within 30 days.
Right to Rectification
Request correction of inaccurate or incomplete personal data held in your 1jj9 account profile.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
Right to Restrict Processing
Ask us to pause processing of your data in certain circumstances, such as while a correction request is being reviewed.
Right to Data Portability
Receive your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.
Right to Object
Object to processing of your data for direct marketing purposes. We will honour all opt-out requests within 10 business days.
Table of Contents
This Privacy Policy ("Policy") describes how 1jj9 ("1jj9", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("Player", "User", "you") who access or use the 1jj9 platform at 1jj9.org, including all associated services such as sports betting, casino gaming, live dealer tables, promotional programmes, and customer support channels.
By registering an account, accessing the platform, or otherwise engaging with 1jj9's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the 1jj9 platform.
For the purposes of applicable data protection legislation, 1jj9 acts as the data controller in respect of personal data collected through the platform. As data controller, 1jj9 determines the purposes and means of processing your personal information and is responsible for ensuring that processing is conducted lawfully, fairly, and transparently.
All data protection queries, access requests, and complaints should be directed to our support team or Data Protection Officer as set out in Section 15 of this Policy.
When you register a 1jj9 account, we collect the following identity information: full legal name, date of birth, gender, residential address (including city — Karachi, Lahore, Islamabad, Faisalabad, or otherwise), email address, and mobile phone number.
To fulfil our Know Your Customer (KYC) obligations under our licensing requirements, we may collect copies of government-issued identification documents (CNIC, passport, or driver's licence), proof of address documents (utility bills, bank statements), and proof of payment method ownership.
We collect transaction data related to your use of the platform, including deposit amounts, withdrawal requests, payment method details (masked where applicable), and betting and gaming transaction history. We do not store full payment card numbers — card processing is handled by certified payment processors.
We automatically collect certain technical data when you access the platform, including your IP address, device type and identifiers, browser type and version, operating system, referring URLs, pages visited, session durations, and in-platform behavioural data such as games played, bets placed, and features used.
We retain records of communications between you and 1jj9, including live chat transcripts, email correspondence, and support ticket histories. This data is used for quality assurance, dispute resolution, and legal record-keeping purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, DOB, CNIC, address | Account registration, KYC compliance |
| Financial Data | JazzCash/EasyPaisa transactions, PKR balances | Payment processing, AML compliance |
| Technical Data | IP address, device ID, browser | Security, fraud prevention, analytics |
| Usage Data | Games played, bets placed, session time | Service delivery, responsible gaming monitoring |
| Communications Data | Chat logs, emails, support tickets | Customer support, dispute resolution |
| Marketing Preferences | Opt-in/opt-out status, promotional history | Targeted communications (with consent) |
1jj9 collects personal data through several channels and mechanisms:
1jj9 processes your personal data on the following legal bases and for the following purposes:
1jj9 does not sell your personal data. We may share your data with the following categories of recipients, strictly as necessary and subject to appropriate data protection safeguards:
All third-party service providers are contractually required to implement appropriate technical and organisational security measures and to process data only for the specific purposes for which it is shared.
1jj9 operates as an international gaming platform. Your personal data may be transferred to and processed in countries outside Pakistan. In all cases, 1jj9 ensures that such transfers are subject to appropriate safeguards, including data processing agreements incorporating standard contractual clauses or equivalent protections recognised under applicable data protection frameworks.
Where data is transferred to jurisdictions with different data protection standards, 1jj9 takes additional steps to ensure that your data receives a level of protection consistent with this Privacy Policy.
1jj9 retains your personal data for as long as your account is active and for a defined period following account closure, as required by our licensing, AML, and tax obligations. Specifically:
Following the applicable retention period, personal data is securely deleted or anonymised in accordance with our data destruction procedures.
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your preferences, maintain your session, and gather analytical data about how the platform is used.
You may configure your browser to block or delete non-essential cookies. Note that disabling certain cookies may affect the functionality of the 1jj9 platform. 1jj9 does not use cookies to serve third-party advertising or to profile you for sale to advertisers.
1jj9 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:
While 1jj9 takes all reasonable steps to protect your data, no internet transmission or electronic storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your own account credentials.
The 1jj9 platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that an account has been registered by or on behalf of a minor, we will immediately close the account, void any balance, and securely delete all associated personal data.
If you are a parent or guardian and believe your child has registered on 1jj9, please contact our support team immediately at [email protected] and we will take prompt action.
To exercise any of the data rights described in this Policy — including access, rectification, erasure, restriction, portability, or objection — please submit a written request to our support team via live chat or email at [email protected]. Please include your registered account username and a clear description of the right you wish to exercise.
1jj9 will acknowledge your request within five business days and provide a substantive response within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case we will inform you of the extension and the reasons for it.
We may ask you to verify your identity before processing any data rights request to ensure we do not disclose or amend data at the instruction of an unauthorised person.
1jj9 may send you promotional communications about offers, bonuses, new features, and sporting events where you have given your consent to receive such communications at registration or subsequently through your account settings.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent will not affect the lawfulness of any processing carried out prior to withdrawal, nor will it affect your ability to receive transactional and account-related communications (such as deposit confirmations, withdrawal notifications, and security alerts), which are necessary for the operation of your account.
1jj9 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. Where changes are material — meaning they significantly affect your rights or how we process your data — we will notify you by email to your registered address and/or by a prominent notice on the 1jj9 platform, at least 14 days before the changes take effect.
The effective date at the top of this Policy will always reflect the date of the most recent update. We encourage you to review this Policy periodically. Your continued use of the 1jj9 platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy.
If you have any questions, concerns, or complaints about this Privacy Policy or 1jj9's data processing practices, please contact us through the following channels:
Our Data Protection Officer (DPO) oversees compliance with this Policy and applicable data protection law. All formal data protection complaints and data rights requests are handled by the DPO team and will receive a written response within the timelines stated in Section 12.
If you are not satisfied with 1jj9's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
Safe & Trusted
Your data is protected. Your account is secure. Join thousands of Pakistani players from Karachi, Lahore, and Islamabad who trust 1jj9 for cricket betting, PSL markets, live casino, and 500+ slots — all in PKR.
21+ only. Gambling involves financial risk. Please play responsibly. Your privacy is protected under this Policy.